Shipping policy

1. Order Processing Time

✔ Standard Processing

  • All orders are processed within 1–2 business days (Monday–Saturday).

  • Orders placed after 5:00 PM IST are processed on the next business day.

✔ Peak Season Processing

During holidays, sale periods, or new product launches, processing may take 2–4 business days.

❌ Exceptions

Processing may be delayed if:

  • The item is out of stock

  • The address is incomplete

  • Payment verification is pending

  • There are unavoidable operational delays

If a significant delay occurs, we will notify you via email or SMS.

2. Shipping & Delivery Time

📦 India (Domestic Shipping)

We deliver to most serviceable pin codes across India.

Typical delivery timelines:

  • Metro Cities: 2–4 business days

  • Tier 1 & Tier 2 Cities: 3–6 business days

  • Remote / Rural Areas: 5–9 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or logistical issues beyond our control.

3. Shipping Charges

✔ Free Shipping

We offer FREE shipping on all prepaid orders across India.

✔ Cash on Delivery (COD)

COD (if active on your store) may carry an additional charge, displayed at checkout.

4. Order Tracking

Once your order is shipped:

  • You will receive a tracking link via email and SMS.

  • Tracking updates may take up to 24 hours to reflect on the courier’s system.

If you do not receive your tracking details, contact us at support@an45degree.com.

5. Address Accuracy & Failed Delivery

Please ensure your address, pincode, and contact details are valid and complete.

AN45 is not responsible for delays or delivery failures caused by:

  • Incorrect or incomplete addresses

  • Customer unavailability

  • Courier inability to contact you

  • Repeated delivery attempts failing

If an order returns to us due to failed delivery:

  • We can reship it after collecting the reshipping fee

  • Refunds (if applicable) will exclude shipping/COD charges

6. Damaged, Tampered, or Missing Products

If your package arrives:

  • damaged

  • tampered

  • leaking

  • or missing items

Please notify us within 24–48 hours with:

  • Order number

  • Unboxing video (required for approval)

  • Photos of the outer box and product

We will review and provide a replacement or resolution as applicable.

7. International Shipping

Currently, AN45 ships only within India.
International shipping will be introduced at a later date.

8. Delivery Delays (Beyond Our Control)

AN45 is not liable for delays caused by:

  • Courier operational issues

  • Weather disruptions

  • Strikes, shutdowns

  • Natural disasters

  • Government restrictions

  • Festivals/sales rush

  • Force majeure events

We will always do our best to help track and expedite your order.